Privacy at American Fidelity Health Services Administration

At American Fidelity Health Services Administration, we understand the importance of protecting your non-public personal information. We respect your privacy and share your concern. Your privacy is as important to us as it is to you.

We may collect and receive certain personal, non-public information from customers, prospective customers and service providers on a daily basis. Our handling and protection of personal, non-public information is governed by a range of state and federal laws and regulations. Information you may consent to provide using the Internet is afforded the same protection as it would be if you provided it in writing, by phone or in conversation with one of our representatives.

We collect, retain and share personal information only for particular business-related purposes and only as authorized by state and federal law. We may use your information to protect, service and administer your records, accounts and funds. It may be used, when necessary, to comply with certain laws and regulations. We may also use some information to help design new or improved products and services.

Most importantly, any information that you may agree to provide helps us better understand your needs so we can continue to provide you high quality services.

It is our goal to demonstrate American Fidelity Health Services Administration's commitment to your privacy and describe our policy for collecting, safeguarding and administering your personal information. Here are our answers to some common questions about privacy and security. We hope this information addresses your concerns. If you have further questions or comments about American Fidelity Health Services Administration's Privacy Policy please contact us.

PRIVACY ON OUR PUBLIC WEB SITE, afhsa.com

What do you track and record?

You are not required to provide personal information or reveal your identity to browse our public website.

When visitors access our public pages our web servers log the IP address (the numeric Internet address of a computer). We do not link IP addresses to any personal information. IP address tracking allows us to track a visitor's session but the visitor remains anonymous. This provides information about parts of the site visited and the length of time spent there. We also record the information your browser provides about browser type and version. We use this information to administer our system and improve the information and services offered on our public website.  Information may also be collected by American Fidelity when you voluntarily provide it to us. 

Do you use cookies? Must I accept them?
This website may use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

What about email addresses?
We only capture the e-mail address of visitors to our public site who request information, select e-mail as the preferred response, and provide us an e-mail address. We do not use e-mail addresses provided in this manner for e-mail mass marketing.

Any information that we gather will be afforded the same protection and treatment that we give other non-public personal information you may provide to us by any means.

We will not knowingly allow any minor to register for services, attempt to purchase our products, or access any areas which require registration.

How can I contact American Fidelity Health Services Administration?
You can contact us regarding privacy as follows:

  Questions or comments about American Fidelity Health Services Administration's Privacy Policy:
Please contact us using the phone number provided below.

  To review your information, or to correct or change any information that we have on file, please contact us.

  • By phone at 866-326-3600
  • By email at hsa-support@americanfidelity.com
  • By mail at
    American Fidelity Health Services Administration
    PO Box 258886
    Oklahoma City, OK 73125-8886

Agreement
Your voluntary use of our site signifies that you consent to our Internet privacy policy. Should you not consent to our policy, you will need to vacate this site immediately. We reserve all rights to modify our Internet privacy policy in the future as we see fit and/or as required by applicable law. However, prior to implementing any changes, we will make every attempt to provide adequate notice on this site.

ESB-2175-0716